Bizzy Boutique- A Quick Start Guide


Welcome to Bizzy Mama Hosting! We're happy to have you as a new client and wish you the best of luck in your new business! Should you need any assistance during the setup process, please do not hesitate to contact us. We're here to help you however we can.

We hope that you find the following quick start guide useful in setting up your new Bizzy Boutique online store builder. Please read through the text below and click on any link to be redirected to more information. If you find that you have any questions not answered below or elsewhere in our knowledgebase, open a ticket!

 

INITIAL SITE SET UP

Following creation of your new account with Bizzy Mama Hosting, you will receive an email with instructions on how to acess your cPanel, store admin, and Mal's account. Each area will be accessed for a specific purpose. To make it easier to determine which area you will want to access to complete any given task, you may use the following quick explanation of each area:

cPanel: Your cPanel is where you will create your new @domain.com email accounts, check your website stats, run regular backups, and check on your diskspace and bandwidth usage. More information on your cPanel.

Store Admin:
Your store admin area is where you will be doing most of your store building work. The store admin area is where you will add in your website pages, categories, and products. It is also where you will set your product prices and upload all images. More information on your store admin area.

Mals-e:
Your Mal's account was created for you at the time of account creation. Your Mal's admin area is where you will set up your shipping, taxes, connect your payment processor/s and generate new gift voucher codes. Mal's provides the secure area for your customers to checkout, and for you to store their information. While your current Mal's account (basic) is free, you may choose to upgrade. A Mal's account upgrade is optional. As of the writing of this article, the Mal's upgrade fee is $8.00 a month and includes a few additional features and shipping options in addition to those available on basic accounts. To upgrade your account, please visit and log into http://mals-e.com and follow the prompts to upgrade.


But, I have access details for three different areas?

Ok, so where do I go to begin building my site?

When you are logged into your store admin area, you will notice a question mark icon ("?") in the upper right hand corner of every page. When you click this icon, a pop up page with frequently asked questions specific to the page you are on will appear. More about the store admin help icon.

Now that you're logged in, let's take a look at a few first steps to get your store set up. First, navigate to the site settings page (store admin/site settings) and make the necessary edits. Here, you will input your business name, preferred contact email address, main website meta tag and keyword information and more. You can read more about this page and what everything means here: More about your site settings.

When you have your site settings configured, you can move on to the catalog set up page. On the catalog set up page, you can choose how many attributes you plan to have per product, the number of images you would like to load for each product (up to three images are allowed); as well is whether you plan to use the gift registry feature, how your checkout page displays on your site, whether the "new", "featured", and "sale" item links show up and more! (Whew! That was a mouthfull!). More about your catalog setup page.

A few things to note about getting your store set up:

  • When in your site settings area, be sure to input an "admin email". This is the address that the system will use to send order notifications, contact form messages, and also the address that the "forgot password" link will use to help you get back into your store admin, should you misplace your details.
  • You can have up to three images per product, but the system default is to only list one. To change this, navigate to store admin/catalog setup/item images and choose your preferred number from the drop down. Be sure to save your changes.
  • You can add up to 20 attributes per product. To choose how many attributes you would like to list, navigate to store admin/catalog setup/item options and choose your preferred number from the drop down. Be sure to save your changes.

Quick Initial Setup Links:

More information on your cPanel.
More information on your store admin area.
But, I have access details for three different areas?
Ok, so where do I go to begin building my site?
More about the store admin help icon.
More about your site settings.
More about your catalog setup page.
Can I use my Bizzy Boutique to showcase my products, but not sell?
My contact form isn't working?
What about my digital products?
I'm confused! A huge amount of information at your fingertips.
HELP! My store admin password isn't working!
System emails, order notifications, and more!
Are there any additional features available for my online store?
Why does it say "Welcome" in my address bar when I visit my site?


BUILDING YOUR ONLINE STORE

Now that you've completed your initial site set up, you can move on to building and populating your online store! This is where it gets fun. Often one of the first things clients like to do is to choose their website template. You can choose from any of our free pre-installed templates, or purchase a design from one of our approved template designers. To apply one of our free templates to your store, navigate to store admin/template and choose the design you would prefer from the drop down menu. Click "Apply" to apply the template to your store. You may also want to use our "coming soon" template, or try your hand at designing your own boutique website template using our DIY template framework.

If you are purchasing a template from one of our approved designers you may begin building your store while you wait to have the design installed. There is no need to wait until the template is live, as the design will seamlessly wrap around the content you have added. NOTE: When you are creating your products and adding in pages, do not format the text for best results with your new template design. If you ever decide to use a new template, you can have it switched out without it impacting the content or products on your store as well.


When you're ready to begin adding your website content you will want to do so through adding and editing your website pages. These articles with step by step instructions and screen shots may help:

Adding, editing and activating new pages.
How do I activate a built-in page?
Creating pop-up pages.
All about page grouping.
How can I add an image to my page content area?
All about the "web links" page.
HELP! My contact form isn't working.
What page options are available to me?

Let's move on to categories! Categories are a way to group your products together to make it easier for your customers to find what they are looking for. The Bizzy Boutique online store builder allows you to create up to three levels of categories. This means you can have a parent category, a sub category, and a sub-sub category. These articles with step by step instructions and screen shots will help you have your categories added in no time:

Adding, editing, and deleting categories.
Display only subcategories with no products under main category.
Changing the order of a category.

Once your categories have been created, you're ready to add in your products. Products are the items or services that you intend to sell on your Bizzy Boutique ecommerce website. You can add an unlimited number of products to your Bizzy Boutique online store builder, and each of those products can be assigned to up to 15 different categories. You can also add attributes (color, size, etc.) and inventory limits to your products. These articles with step by step instructions and screen shots will help you have your products added in no time:

How do I add a product?
How do I deactivate a product in my store?
How do I delete a product from my store?
How do I add in my product inventory?
Adding in attributes and stock by attribute.
How can I manage my featured items?
Can I make changes to multiple products at once?
Can I use the Bizzy Boutique system to showcase my products but not sell?
Can I sell digital products and offer automatic downloads?
Can I set a default item to make adding in new items easier?
I want to start building my store, but can I keep my products hidden until I launch?
How do I add a pop up page to my product?
How do I hide inventory limits from customers?


PAYMENT PROCESSORS, SHIPPING, AND TAXES

The Bizzy Boutique online store builder uses Mal's ecommerce (http://mals-e.com) as a shopping cart base which provides your customers with a secure area to checkout, without the need to SSL installed on your website. Your Mal's account was created for you at the time of account creation and the details for logging in were sent over in your "New Account Email". Your Mal's admin area is where you will set up your shipping, taxes, connect your payment processor/s and generate new gift voucher codes. Mal's provides the secure area for your customers to checkout, and for you to store their information. While your current Mal's account (basic) is free, you may choose to upgrade. A Mal's account upgrade is optional. As of the writing of this article, the Mal's upgrade fee is $8.00 a month and includes a few additional features and shipping options in addition to those available on basic accounts. For more information on Mal's, payment processors, and the required settings, please see our Mal's specific knowledgebase area.

Quick Mal's Setup Links:

Mal's-e set up.
Mal's PayPal Settings

Mal's shipping set up.
Mal's sales tax calculations.
Allowing customers to use gift vouchers at checkout.
Send the customer a receipt upon checkout.
How can I edit or update my Mal's cart?
How can I change my currency to something other than USD?
My Mal's cart is cut off and too wide?

Product specific coupons.
Mal's (and more!) emails.
Which payment processors can I use with my Mal's account?



COMMON ERRORS AND FAQ


While we're always happy to help you troubleshoot your Bizzy Boutique, some errors are common and can be taken care of without the need to open a ticket and wait for a reply. You can view our complete list of common error knowledgebase articles, or use the list below to be redirected to some of our more frequently asked questions.

My contact form is not working?
My customers can order twice, despite inventory limits!
Why am I getting this error: "Sorry, but there are no products matching this criteria. Please try again"?
Errors when uploading images.
How can I turn off my store and stop taking orders?
I'm confused! A huge amount of information at your fingertips.
Inventory Control, Order, or Sales problems.
My inventory is not processing?
My orders aren't showing up in my store admin?
My store admin password isn't working.

For more answers to your questions, you can view our entire knowledgebase collection by clicking on the "knowledgebase" lin above, or by clicking here.

Wishing you all the best and a ton of success,

The Bizzy Mama Hosting Staff




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