System Emails ** Order Emails ** Customer Emails

Order Emails Submitted

After a customer places an order, information is sent via email to the store administrator and/or your customer. The information comes back only after an order is placed, and includes:

1. To the store administrator:

a. Mals Order Confirmation: In Mals, select Cart Setup -> Email Settings -> Order notifications. You can choose what information you wants to see in the email they receive, which can include:

- Prices and totals
- The cart contents (what was ordered)
- Billing address
- Shipping address
- A quick link to standard Admin (not Restricted Admin)
- Your username
- Column names beside the addresses (name, company, etc.)

b. Site Builder Notices: In addition to the Mals email, the site builder system also sends an email to the administrator when:

- A gift certificate is purchased (note: an email is *not* sent to the person who purchased the certificate. It is still up to the store administrator to send a gift certificate to the recipient.)
- A gift certificate is redeemed
- Items with inventory counts are purchased and inventory amounts are updated

2. To the store's customer: In Mals, select Cart Setup -> Email Settings -> Customer receipts. An email is sent to the customer only if the 'Email a receipt to the customer' box is checked. You can send the customer the following information:

- Prices and totals
- The cart contents (what was ordered)
- Billing address
- Shipping address

You can also specify a general message to appear before the cart details or after the cart details (this will be the same information for all customers).
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